These terms govern your use of the aq99 platform. Please read them carefully before registering or placing any bets. By creating an account on aq99, you confirm that you have read, understood, and agreed to everything on this page.
Last updated: 1 January 2025. These terms apply to all aq99 players in Bangladesh. If you have questions, contact us at [email protected].
These are the six most important areas covered in the aq99 Terms and Conditions. Each section below goes into full detail.
You must be 18 or older to register on aq99. One account per person. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.
aq99 supports bKash, Nagad, and Rocket. Deposits are instant. Withdrawals are processed within minutes. No fees are charged by aq99 on either side. Minimum deposit is ৳100.
All bonuses on aq99 come with wagering requirements. Bonus funds must be wagered before withdrawal. Attempting to abuse bonus offers will result in cancellation of the bonus and may result in account suspension.
You are responsible for keeping your aq99 login credentials secure. Do not share your password with anyone. aq99 will never ask for your password via email, chat, or phone.
Fraud, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on aq99. Violations result in permanent account closure and forfeiture of funds.
aq99 provides deposit limits, session limits, and self-exclusion tools. Players who show signs of problem gambling may have restrictions applied to their account by aq99 at any time.
These Terms and Conditions ("Terms") form a legally binding agreement between you and aq99 ("we", "us", "the platform"). By accessing or using aq99 at aq99.xyz, you agree to be bound by these Terms in full. If you do not agree, do not use the platform.
By registering an account on aq99, making a deposit, or placing a bet, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms apply to all use of the aq99 platform, including the website at aq99.xyz and the aq99 mobile app.
If you are using aq99 on behalf of another person, you confirm that you have the authority to bind that person to these Terms. In practice, aq99 accounts are personal and non-transferable — each account must be registered and used by the individual whose details appear on the account.
These Terms are written in English. In the event of any dispute about the meaning of a term, the English-language version of these Terms is the authoritative version.
To register and use aq99, you must meet all of the following eligibility requirements:
aq99 reserves the right to request proof of age at any time. If a player cannot verify that they are 18 or older, their account will be suspended and any pending withdrawals will be held pending verification. aq99 takes age verification seriously and will not process withdrawals for accounts where age has not been confirmed.
Each player may hold only one account on aq99. If you are found to have registered multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — aq99 reserves the right to close all duplicate accounts and forfeit any balances held in those accounts.
When registering on aq99, you must provide accurate and complete information. This includes your full name, date of birth, email address, and phone number. You must keep this information up to date. If your contact details change, update them in your account settings or contact support at [email protected].
You are responsible for maintaining the confidentiality of your aq99 login credentials. Do not share your username or password with anyone. aq99 will never ask for your password via email, live chat, or phone. Any activity that occurs on your account while you are logged in is your responsibility, whether or not you authorised it.
If you believe your account has been accessed without your authorisation, contact aq99 support immediately. We will investigate and take appropriate action, which may include temporarily locking your account while the investigation is ongoing.
aq99 accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount on aq99 is ৳100. There is no maximum deposit limit, though aq99 reserves the right to apply limits to individual accounts at its discretion.
Deposits are credited to your aq99 account in real time once the payment is confirmed by the relevant payment provider. aq99 does not charge any fees on deposits. Any fees charged by your payment provider are outside aq99's control and are not reimbursed by aq99.
All funds deposited into your aq99 account must come from a payment method registered in your own name. Deposits from third-party accounts are not permitted. If aq99 identifies a deposit from a payment method that does not match the account holder's name, the deposit may be reversed and the account suspended pending investigation.
aq99 reserves the right to request documentation to verify the source of funds at any time. This is a standard anti-money laundering measure and applies to all players regardless of account history.
Withdrawals on aq99 are processed to the same payment method used for the most recent deposit. This is a standard security measure to prevent fraud. If your deposit method is no longer available, contact support to arrange an alternative.
aq99 does not charge withdrawal fees. Withdrawals are typically processed within five minutes during normal operating hours. In some cases, particularly for larger withdrawal amounts or accounts undergoing verification, processing may take longer.
aq99 reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, if the account is under investigation, or if the player has not completed identity verification when requested. In such cases, aq99 will notify the player and provide a timeline for resolution.
aq99 offers a range of bonuses and promotions to registered players, including welcome bonuses, reload bonuses, and game-specific promotions. All bonuses are subject to the following general terms, in addition to any specific terms stated at the time the bonus is offered.
If you have a question about a specific bonus or promotion on aq99, contact support before accepting the bonus. Once a bonus has been credited to your account, the associated terms apply and cannot be waived.
All games available on aq99 use independently audited random number generators (RNG). Game outcomes are determined by the RNG and cannot be influenced by aq99, the game provider, or any player. aq99 publishes the return-to-player (RTP) percentage for each game on the relevant game page.
Each game on aq99 has its own set of rules, which are accessible from the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. aq99 is not responsible for losses resulting from a player's misunderstanding of game rules.
In the event of a technical fault during a game — such as a disconnection, server error, or display error — aq99 will use the game server's recorded data to determine the outcome of the round. If the server data is inconclusive, the bet will be voided and the stake returned to the player's account. aq99's decision in such cases is final.
Sports betting markets on aq99, including cricket and table tennis, are settled based on official results from the relevant governing body. In the event of a dispute about a result, aq99 will refer to the official result and settle accordingly. Bets placed on markets that are subsequently voided will have stakes returned.
The following activities are strictly prohibited on aq99 and will result in immediate account suspension and forfeiture of any balance:
aq99 monitors all account activity for signs of prohibited conduct. If prohibited conduct is detected, aq99 will suspend the account, investigate, and take appropriate action. In serious cases, aq99 may report the activity to relevant authorities. Players found to have engaged in prohibited conduct will not be entitled to any refund of deposits or return of forfeited funds.
aq99 reserves the right to suspend or close any account at any time, with or without prior notice, if there is a breach of these Terms, if the account is involved in suspected fraudulent activity, or if aq99 is required to do so by applicable law or regulation.
If your account is suspended, you will be notified by email. During a suspension, you will not be able to log in, deposit, withdraw, or place bets. aq99 will investigate the reason for the suspension and notify you of the outcome within a reasonable timeframe.
If you wish to close your aq99 account voluntarily, contact support at [email protected]. Any real-money balance remaining in your account at the time of closure will be returned to your registered payment method, provided all verification requirements have been met. Bonus funds are forfeited upon account closure.
aq99 is committed to responsible gaming. We provide tools that help players stay in control of their gaming activity. These tools are available to all registered players from the account settings page and include:
If you are concerned about your gaming behaviour, or the gaming behaviour of someone you know, please visit the Responsible Gaming page on aq99 for more information and resources. aq99 takes problem gambling seriously and will always prioritise player welfare over commercial considerations.
aq99 collects and processes personal data in accordance with our Privacy Policy. By registering on aq99, you consent to the collection and processing of your personal data as described in that policy.
aq99 uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties. We may share data with payment processors, identity verification providers, and regulatory authorities where required.
All data transmitted between your device and aq99 is encrypted using 256-bit SSL. Your financial information is never stored in plain text on aq99 servers.
aq99 provides the platform on an "as is" basis. While we work hard to ensure the platform is available and functioning at all times, we cannot guarantee uninterrupted access. aq99 is not liable for losses resulting from platform downtime, technical faults, or events outside our reasonable control.
aq99 is not liable for any indirect, consequential, or incidental losses arising from your use of the platform, including but not limited to: loss of winnings due to a technical fault, losses resulting from a player's misunderstanding of game rules, or losses resulting from unauthorised access to your account where you failed to keep your credentials secure.
Nothing in these Terms limits aq99's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
aq99 reserves the right to update these Terms and Conditions at any time. When we make material changes, we will notify registered players by email and display a notice on the aq99 platform. The updated Terms will take effect 14 days after notification, unless the change is required by law, in which case it takes effect immediately.
If you do not agree with the updated Terms, you may close your account before the new Terms take effect. Continued use of aq99 after the effective date of the updated Terms constitutes acceptance of those Terms.
The current version of these Terms is always available on this page at aq99.xyz/terms-conditions. We recommend bookmarking this page and checking it periodically.
If you have any questions about these Terms and Conditions, or about your aq99 account, please contact us:
Our support team can assist in both Bengali and English. If you need help understanding any part of these Terms, please reach out before taking any action on your account — we're happy to explain anything in plain language.