Gaming on aq99 is meant to be fun — a way to enjoy cricket, table tennis, slots, and more in your spare time. We want to keep it that way. This page explains the tools aq99 provides to help you stay in control, recognise warning signs early, and get help if you ever need it.
18+ only. Gaming on aq99 is strictly for adults. If you or someone you know is struggling with gambling, please read this page carefully and use the tools available to you. Support is always available at [email protected].
Every responsible gaming tool on aq99 is free, available instantly from your account settings, and designed to put you — not the platform — in charge.
Set a daily, weekly, or monthly cap on how much you can deposit into your aq99 account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Raising it requires a 24-hour cooling-off period.
Set a maximum session length — from 30 minutes to several hours. When your session limit is reached, aq99 will automatically log you out. This is one of the simplest ways to prevent extended play sessions that can lead to impulsive decisions.
Lock your aq99 account for a period of your choosing — 30 days, 90 days, 6 months, 1 year, or permanently. During self-exclusion, you cannot log in, deposit, or place bets. Self-exclusion cannot be reversed before the chosen period ends, no exceptions.
Enable periodic pop-up reminders that show how long you have been playing and how much you have wagered in the current session. Reality checks are a gentle nudge to pause, reflect, and decide whether to continue — without forcing you to stop.
Set a maximum amount you are willing to lose in a given day, week, or month. Once your loss limit is hit, aq99 will prevent further bets until the period resets. Like deposit limits, reducing your loss limit is instant while increasing it requires a cooling-off period.
Need a short pause without committing to full self-exclusion? Use the "Take a Break" feature to suspend your account for 24 hours, 48 hours, or 7 days. Your account and balance are preserved — you simply cannot log in during the break period.
Setting up responsible gaming tools on aq99 takes less than five minutes. You do not need to contact support — everything is available directly from your account dashboard.
Go to aq99.xyz and log in with your registered email and password. If you have not registered yet, creating an account takes under three minutes.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
In the settings menu, find the "Responsible Gaming" section. All available tools — deposit limits, session limits, loss limits, reality checks, take a break, and self-exclusion — are listed here.
Select the tool you want, enter your preferred limit or duration, and confirm. Most tools activate immediately. You will receive a confirmation email from aq99.
If you cannot find a setting or need to activate self-exclusion urgently, contact aq99 support via live chat or email at [email protected]. We will set it up for you right away.
Responsible gaming starts with honest self-reflection. Ask yourself the following questions. If you answer "yes" to two or more, it may be time to use one of aq99's protection tools or speak to someone you trust.
Do you spend more money on gaming than you originally planned, even when you tell yourself you will stop?
Do you chase losses — continuing to play in order to win back money you have already lost?
Has gaming started to affect your work, studies, family relationships, or daily responsibilities?
Do you feel restless, irritable, or anxious when you are not able to play?
Have you borrowed money, sold belongings, or hidden your gaming activity from family or friends?
Do you find yourself thinking about gaming constantly — planning your next session or replaying past bets in your mind?
Have you tried to cut back or stop gaming but found it difficult or impossible to do so on your own?
If any of these questions hit close to home, please do not ignore it. Reach out to aq99 support at [email protected] or activate self-exclusion from your account settings right now.
At aq99, responsible gaming is not just a legal checkbox — it is a genuine part of how we operate. We believe that online gaming should be an enjoyable leisure activity, not a source of financial stress or personal harm. That is why aq99 has built a full suite of player protection tools directly into the platform, available to every registered player at no cost.
The aq99 platform serves players across Bangladesh, and we understand the local context. Many players enjoy cricket betting, table tennis, and slot games as a form of entertainment alongside their daily lives. Responsible gaming means keeping it that way — entertainment first, always within your means.
The most important principle of responsible gaming is simple: you should always feel free to stop. If you find that stopping feels difficult, that is a signal worth paying attention to. aq99's self-exclusion and take-a-break tools exist precisely for moments like that — to give you a firm boundary when willpower alone is not enough.
Problem gambling can affect anyone, regardless of income, education, or background. It is not a character flaw — it is a recognised condition that responds well to early intervention. The sooner you use the tools available to you, the easier it is to get back in control.
aq99 does not just wait for players to ask for help. Our platform actively monitors for patterns that may indicate problem gambling — such as sudden increases in deposit frequency, extended late-night sessions, or rapid escalation in bet sizes. When these patterns are detected, aq99 may proactively reach out to the player with information about responsible gaming tools.
This is not about restricting your freedom to play. It is about making sure that if something changes in your gaming behaviour, you are aware of it and have the tools to respond. aq99 treats every player as an adult who deserves honest, timely information.
aq99 is strictly an 18+ platform. We verify the age of all players during registration and may request additional documentation at any time. If you share a device with younger family members, we strongly recommend using your device's parental control features to prevent access to aq99 and similar platforms.
If you suspect that a minor has accessed aq99, contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
Beyond the platform tools, here are some everyday habits that responsible aq99 players use to keep gaming enjoyable:
Remember: every responsible gaming tool on aq99 is free, instant, and confidential. Using them does not affect your account standing or your ability to play within the limits you set.
Cap your daily, weekly, or monthly deposits. Takes effect immediately when you lower the limit.
Go to Account SettingsLock your account for 30 days to 1 year — or permanently. Cannot be reversed early.
Activate Self-ExclusionPause your account for 24 hours, 48 hours, or 7 days without closing it permanently.
Take a BreakOur support team is available 24/7 via live chat or email. We are here to help, not to judge.
Contact Supportaq99 is strictly for adults. Age verification is required for all accounts. Underage accounts are permanently closed.